Shopping experience

This section of the site is all about buying experience against a variety of food, shops or a particular market or location.

Everyone is encouraged to contribute their reviews or opinions. To submit yours please click here.

  • 20Jul

    Address: 181 Piccadilly, London W1A 1ER

    Telephone number – Store: 0207 734 8040 Ordering: 0845 300 1707

    Website: http://www.fortnumandmason.com/

    Date of visit: 13 July 2010

    Opening hours: Mon-Sat 10-8, Sun 12-6 or shop online 24/7

    Summary:

    This remains one of the “top” grocery shop for the gentry. Increasingly, the shop is full of tourists as most of the gentry will order over the phone or online.

    The shop has had a refit several years ago and the “food” shopping is now over 2 floors – ground and basement. The rest of the floors are occupied by cooking equipment, bric-a-brac, clothes and restaurants. The fountain restaurant is still located on the ground floor where you can have cakes, welsh rabbit, salads etc.

    On the ground floor, you can purchase, jam, mustard and various condiments, wine, tea, coffee, chocolates and cakes.

    In the basement, you can still get pies and various smoked fish, pate at the deli. They also have a rack of green grocery – why anyone would come here to buy leeks is beyond me.

    The various oils and vinegars located at the back of the basement still contain all sorts of wonderful stuff including proper aged balsamic vinegar and single estate olive oil. I was not so impressed with the spice and herb section – they only have the basic stuff (years ago, they had a wonderful selection like Dean and Deluca in New York).

    They also have an unusual counter that sell insects from chocolate ants to deep fried tarantula – apparently a delicacy in Indonesia.

    On the ground floor, they have various types of coffee and tea – The Algerian Coffee Store has a better selection at a lower price. Mind you, I don’t believe people shop here for anything other than the label as whilst I was there, people were going for all the pre-pack stuff in containers which bear the shop’s name.

    Prices here are astronomical - for example, a caddy of this year’s Darjeeling First Flush (Spring tips) is now £25 for 100g – it does come in a nice box. When I  first started drinking this several years ago, it was £17.50 for 100g. A 250g box of Chocolate is £20 (c.f. a box of Leonidas is around £20 for 800g. Well, you get the picture.

    They also do a roaring trade in wine. Their own label wines are usually quite good. On the whole, please nopte that F&M does not manufacture anything – its all sourced in and most are re-labelled under the F&M brand to “add values and price”.

    From a shopping point of view, it’s worth going because it is a well know historic institution. However, nearly all their products can be purchased elsewhere at a lower price – under a different label.

    By the way, they do not sell wet fish. You have to go to Selfridges or Harrods or a fish monger for that. 

    E

  • 16Jul

    Address: Cooden Sea Road, Bexhill-on-Sea, East Sessex, TN39 4TT

    Telephone number: 01424 842281

    Website: www.thecoodenbeachhotel.co.uk

    Date of visit: 8July 2010

    Approximate cost per head: main course under £10. Set lunch @ £13.95 for 2 courses, £16.95 for 3 courses

    Comments on wine list/beer: Not a beer or wine connoisseur’s paradise

    Summary:

    Bexhill-on- Sea is located on the coast between Eastbourne and Hastings. This area has a very high population of retired people.

    On a bright sunny day, I drove through Brighton, expecting to drive along the coast to have lunch with a friend at Cooden Beach Hotel. Unfortunately, the main road is the A27 which is inland with no sea view.

    The hotel is sited at the end of the road right on the sea. It’s a modern looking hotel with 2 bars and a restaurant. New wooden tables were strategically placed round the outside of the hotel and on a big patch of lawn outside the club bar.

    I started off in the lounge bar with a pint of Harvey’s Sussex bitter (£3.10). In this bar they were serving sandwiches and there was a hot food counter with baked potatoes, lasagne and some sort of top crust pie.

    When my friends arrived, we proceeded onto the restaurant – it was packed out. We were then advised to take up one of the wooden tables that over look the sea by the club bar. You ordered food at the bar and they will bring it out.

    I had another Harvey’s and my friends had a glass of house wine and a pint Knonenbourg (£3.40). The house wine turned out to be a piesporter @ £4.60 for 250ml. I think this sums it up what sort of place it is. I bet you that the local best selling wines are Blue Nun and Mateus Rose.

    For food, we had the scampi and my usual fish and chips – all priced at £9.50. The “fish and chips” was heavily advertised as posh and fantastic. When it came, it was Ok but nothing special. There was a lack of seasoning on the chips and fish batter – a plus point for me as restaurants tend to forget that there are people on a low salt diet. The mushy peas were a disappointment – it was very bland.

    I have to admit that it was a sunny day and I would be happy to sit there and look at the sea all day.

    On the way back, my friend advised me to go back along the A21 as it is closer to the M25. That was a mistake as the A21 is mainly a single lane until it’s near the M25. There were also plenty of roundabouts which added to the congestion whereas the A23 is a dual carriage way and you also have the M23 when you are near Gatwick.

    E

  • 16Jul

    Address: Basement 115-117 Collins Street, Melbourne 3000, Victoria, Australia

     

    Telephone number: +61 3 9639 1553

     

    Website: www.fifteenmelbourne.com.au

     

    Date of visit: 15 July 2010

     

    Approximate cost per head: A$ 50 plus for 2 courses

     

    Comments on wine list/beer: N/A

     

    Summary:

     

    Judging by the media coverage and hype that this place opened up to, it appears that Jamie Oliver’s celebrity status is no less down under than it is in the UK. His books are best-sellers down here, and his toothy grin adorns billboards and TV screens across the country on what feels like an alarming frequency.

     

    The restaurant concept here is no different to the other ‘Fifteens’ in existence (this one being the fourth opening after Hoxton in London, Amsterdam and Watergate Bay in Cornwall. The principle being that the restaurant offers apprenticeship opportunities in catering and hospitality to disadvantaged young people. The restaurants then seek to raise awareness of the importance of nutritious food and cooking. 

     

    It’s an admirable cause, and it’s one than I am happy to support, yet I’m still not convinced that it works. This was my third Fifteen experience, having previously dined at the original estabishment in London, and then Cornwall. My issue is not about the concept, or even the food, but it’s the service – or lack of it judging by my experiences – that let’s it down.

     

    Taking a group of essentially young kids, most of whom have never cared one jot about service and delivery and then teach them the benefits of nutrition and eating well, that’s fine. But serving people, showing empathy and customer understanding are interpersonal skills that generally come about as a consequence of education, discipline or breeding. And on my evidence I’ve just not seen it. Front of house is usually fine and welcoming, and you are shown to your table (or seat at the communal dining bar in my recent Melbourne visit), and then it starts to go downhill. I ask for a beer which comes quickly, then wait for what seems an eternity before eventually attracting someones attention just to ask for a menu!

     

    The menu follows the Fifteen formula of half-a-dozen dishes in each of three sections, antipasti, primi and secondi. Antipasti and primi dishes are priced around $20 each (approx 14 GBP), while secondi mains are priced around $35 (approx 23 GBP). I order a Yellowfin Tuna starter ‘prepared three ways’, followed by a Jerusalem artichoke risotto with Hervey Bay scallops crisp pancetta and sorel cress. To accompany I order a glass of Grosset Watervale Riesling – to be served with my main course.

     

    The tuna starter arrives fairly promptly, and comprises tartare, bresaola and carpaccio. The bresaola is very dry and too salty, thankfully I still had some beer to wash it down with. The carpaccio was delicious, and the tartare beautifully prepared, so two-out-of-three not bad.

     

    I then wait, and wait, and wait for my main. Even the belated arrival of the white wine wasn’t accompanied or immediately followed any food. I ask politely what has happened to my main. Not my original server, always a mistake. Clearly the message didn’t register. I ask what looks like a more important apprentice. As my seat is close to the openview kitchen I can see an agitated discussion taking place, clearly my order has not been made. No apology, just an offer of more bread. Close to an hour after my starter the risotto arrives straight from the hob, still steaming. Sadly the wait wasn’t rewarded with a worthwhile flavour experience. The risotto was ok, but that’s all I could say about it, it wasn’t well seasoned, quite bland in fact, although the crispy pancetta was nice and the scallop nicely caramelised.

     

    A strong coffee followed, along with the bill. Again no apology for the slow service, so despite admiration for the cause and my normally charitable nature I decide not to add a tip. I left disappointed, just as I had the first time in London, and for the very same reason. Cornwall had built my belief back up after a lovely dinner there with my wife and a couple of good friends. Fifteen Melbourne has got me all confused again! Sorry Jamie, but this wasn’t pukka!

     

    Paul Plant

     

  • 16Jul

    Address: 40-44 Little Bourke St, Melbourne 3000,Victoria, Australia

    Telephone number: +61 3 9671 3151

    Website: www.longrain.com.au

    Date of visit: 14 July 2010

    Approximate cost per head: N/A

    Comments on wine list/beer: N/A

    Executive chef: Martin Boetz

    Summary:

    From business lunch to business dinner, only this time a little less formal, more like an after-work ‘beer and a bite’ catch-up instead of any deep and detailed discussions around strategy and tactics etc.

    Thankfully the offices I am working in are centrally located, and downtown Melbourne offers the diner a smorgasboard of cuisine choices from pretty much anywhere on the planet. If anything there is a bias towards Asian/Pacific flavours with Chinese, Japanese, Korean and Vietnamese among the more prolific. Tonight we opt for the popular and highly-rated Longrain, which describes itself as a contemporary Thai/Asian restaurant.

    The ‘hip and welcoming’ restaurant fills a 100-year-old converted warehouse smack in the middle of Melbourne’s Chinatown. The space is expansive, with a large island bar surrounded by both long and circular communal tables intended to offer ‘banquet-style’ dining (their words not mine). Like many Asian restaurants, and also many other non-Asian restaurants in Melbourne, the emphasis here is on sharing, the intention being that you each order something different, then share the taste experience, ensuring a correct balance of hot, sour, salty and sweet flavours.

    So what of the food? Starter choices were limited to just three: oysters, or two variations of betel leaf, one topped with smoked trout chilli roasted gallangal garlic and trout roe, or prawn peanuts mint and chilli paste. There were three of us dining and while one went for the trout, two went for the prawn. Wow! What an explosion of flavour on the palate. I chose the betel leaf with prawn, which was ‘gone in 60 seconds’ – a true taste sensation, and so good we immediately ordered another. At approx 4 GBP a mouthfull however we reluctantly declined the chance to order more.

    Abiding by the sharing mantra, we each chose a different main dish, ending up with a fish, pork and duck combination, accompanied by rice, sticky long grain of course. Our dishes came out from the open-view kitchen in reverse order, beginning with a salad of braised duck with sweet fish sauce pomelo ginger and flat leaf coriander, shortly followed by twice-cooked suckling pig with squid ginger and chilli salad. All conversation stopped – this food was far too good to interrupt! Then came the fish, a red curry of ruby snapper with baby corn thai basil and fried shallots, the sticky rice proving an excellent sponge for the red curry sauce.

    Judging by the lack of chat and the speed with which the plates were emptied, I concluded that my two dining partners had found the food as tasty and satisfying as myself. We took little persuading to carry on with a sampler plate of the restaurants sweet dishes, and boy were they sweet!

    It’s the one thing about Asian cuisine, the desserts rarely match the breadth of flavours and textures that one typically enjoys in say a decent French or Italian eaterie. That doesn’t mean that what we were served in Longrain was disappointing, however you did need to like coconut (included in four of the six), and have a very very sweet tooth. In truth the puddings were fascinating creations, but to have included some sharpness or palate cleansing morsels would have been a better conclusion for me.

    The meal was washed down with ice cold Kirin and Sapporo beer, and surprisingly for an Asian restaurant the coffee was beautifully roasted and rich.

    Overall, a superb meal, innovative menu, beautifully presented food, with wonderful flavours, and very attentive but not over-the-top service. I would definitely recommend.

    Paul Plant

  • 16Jul

    Address: 80 Bourke Street,Melbourne 3000, Victoria, Australia

    Telephone number: +61 3 9662 1811

    Website: www.grossi.com.au

    Date of visit: 13 July 2010

    Approximate cost per head:  N/A

    Comments on wine list/beer: N/A

    Summary:

    Whilst on business in Melbourne I was fortunate enough to be taken to lunch at what is widely considered by the local food afficionados as the city’s quintessential Italian restaurant.

    Located in the Central Business District (CBD), in the vibrant Bourke Hill Precinct, close to Chinatown, the restaurant endures an iconic local and country-wide reputation. Followers of the Australian food scene together with celebrities, captains of business and visiting dignitaries jostle for a table in order to enjoy the fabulous food and enduring Italian Hospitality served up by celebrity chef Guy Grossi and his expertly organised team.

    The service is slick yet unhurried, conscious that some business diners do have to return to their desks in the afternoon, although there were plenty of diners around us who clearly had no such intention. The menu offers a broad range of options across as many courses as you have time, appetite or budget for. For us it was just entrees and mains, which was plenty for a business lunch.

    The homebaked grissini and breads, served with beautifully aromatic olive oil soon got the tastebuds worked up in anticipation for my starter of oxtail risotto. The portion was a decent size – it could have easily satisfied many people as a main course, however it set me up perfectly for my main of grilled crispy-skin hapuka with braised shallots and salsa, served with a side of steamed spinach. Hapuka is a member of the grouper family and is common to the waters of New Zealand. It has beautiful white flesh and a flavour not too dissimilar to sea bass, although the cut is slightly thicker. The skin was delightfully crispy, almost a fishy equivalent of pork crackling, and the salsa accompaniment really worked well.

    We accompanied the meal with a deliciously refreshing South Australian Riesling (sorry, but the name escapes me), deliciously dry yet with plenty of depth and nice, clean fruit.

    I wasn’t paying the bill, yet from a glance at the menu the prices, whilst not extortionate, suggest that this is somewhere you come to celebrate, to reward yourself, to impress, or just to pay homage to a chef with an obvious passion for excellence. The restaurant prides itself on its sustainability philosophy, together with a commitment to source best ingredients produced by like-minded local suppliers. There was plenty of Italian flair and technique on show, accompanied with some nice innovative touches.

    Definitely a place to return to, only next time I fear I might be the one who’s paying!

    Paul Plant

    PS The restaurant is open from 7.30 till late

     

  • 15Jul

    http://blog.japancentre.com/2010/07/14/recipe-japanese-korokke/

    Put a twist into your croquettes or croquetas.

    E

    July 2010

  • 15Jul

    http://www.guardian.co.uk/lifeandstyle/2010/jul/11/nigel-slater-roast-tomatoes-thyme-lemon-cake-recipes

    E

    July2010

  • 15Jul

    Address: 59-63 Queensway, London W4 4QH

    Telephone number: 0207 229 6065

    Website: N/A

    Date of visit: 13 June 2010

    Approximate cost per head: £10

    Comments on wine list/beer: basic wine list, Tsing Tao beer £2.90 per bottle

    Summary:

    This restaurant has been around for over 30 years. I used to eat here on a regular basis in the 80s as it’s one of the few decent (authentic) Chinese (Cantonese) restaurants outside Soho that served dim sum. It was easy to park in the evenings and at weekends along Hyde Park.

    At the beginning of 2008, the place suddenly closed down – was it a tax or debt problem? It re-opened some three months later under “new” owners. The staff were exactly the same. (Updated on 27 July 2010 http://uk.news.yahoo.com/21/20100727/tuk-mouse-jumps-from-bowl-in-restaurant-6323e80.html .Well, that was bad news!)

    I have not been for a few years and was looking forward to visiting it again.

    The place looked nearly the same – the only change being at the back near the staircase – there is a new bar/serving counter.

    The menu  looked different to what I remembered.

    We had spring rolls (£3.80) and deep fried won ton (£6) , chicken with onion and ginger (£7.20), mixed meat BBQ (char siu, belly of pork and roast duck) (£8.00), choy sum with garlic (£7.20), special fried rice (£5.20), crispy noodle with chicken (£5.50 and Ho Fun Malay Style (£6.50). With a couple of beers, coke and tea, the bill came to £70.20 with service.

    Let start with the positives, the service was efficient, friendly and quick, the food cheap and some of the dishes were very good – mixed meat BBQ, choi sum, fried rice and noodles.

    However, the starters were poor, the deep fried won ton hardly had any fillings within the skin – we were paying £8 for a plate of deep fried won ton skins. Fresh won ton skins are £1.50 for 50 sheets in a Chinese supermarket.

    The spring rolls used to be good here but its now the frozen type that you get in a Chinese supermarket. How can I tell? Factory prepared samosas and spring rolls have a somewhat mushy interior – this allowed the machine to pipe the content into an envelop (skin). Hand made ones are dry inside and the ingredients are shredded not chopped. The next disappointment was the Ho Fun. According to the Chinese characters in the menu, it’s chow kwai tu. This is seafood ho fun cooked in a curry paste – similar to Singapore noodles. However the version we got was dry fried ho fun (normally with beef) with a few prawns and chillies added. The colour should be yellow because of the turmeric but this version was brown. When I asked the manager he said that this is their version. Well, I hate it when restaurants sell you bastardised version of something and did not clearly state it in the menu.

    Was the meal overall all right – I guessed so but this is not the restaurant I used to know.

     By the way, they still serve dim sum during lunch time.

    E

  • 14Jul

    http://blog.japancentre.com/2010/07/07/recipe-gyoza-dumplings/

    Enjoy.

    E

    Filed under: Recipes
    Tags: ,
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  • 14Jul

    Address: 122 Jermyn Street, London SW1 4UJ. Corner of Jermyn Street and Regent Street.

    Telephone number: 0207839 2020

    Website: http://www.noura.co.uk/

    Date of visit: 13 July 2010

    Approximate cost per head: £30 plus for several courses.

    Comments on wine list/beer: Beer is £4 per half pint. Expensive wine list with decent Lebanese wines.

    Summary:

    This is part of a chain. The dining room is fairly modern.

    As it was lunch time, we all had the large selection of mezze.  The large selection offers 6 different cold starters. They all came on one plate (normal size) with 2 types of hummus (one with pomegranate seeds), green beans in an onion and tomato sauce, one kebe, one falafel and a dollop of  tabbule. You also get warm Arab bread.

    It was not a bad meal but the tabbule and the green beans were too lemony which ended up making the various components taste the same as they were all on the same plate. The portions were also on the small side.

    I do not understand why Lebanese restaurants are so expensive when compared with Turkish restaurants. The dishes are similar – ok, the Turks don’t do kebe and Lebaneses don’t do Iman Bayildi – but the rest are very similar. We could have a similar dish at Ozer in Mayfair for around £10. Please also note that we could also get a 2 course lunch in quite a few restaurants in the area for less than £20 per head.

    Service was efficient and friendly.

    E